AGREEMENT TO OUR LEGAL TERMS

We are CAA Loading, LLC (“Company,” “we,” “us,” “our”), organized in the State of Texas, United States, with mailing address 15027 Carsen Bend Dr., Houston, TX 77049.

We operate the websites https://www.caaloading.com and https://www.CAALoading.app.gohighlevel.com (each a “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

Contact: support@caaloading.com

(We do not currently provide phone support. Please contact us by email.)

These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and CAA Loading, LLC, concerning your access to and use of the Services. BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE LEGAL TERMS. IF YOU DO NOT AGREE, YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms or documents posted on the Services from time to time are incorporated by reference. We may update these Legal Terms in our sole discretion; we will update the “Last Updated” date above. Your continued use after posting means you accept the changes.

The Services are intended for users 18 years of age or older. Persons under 18 are not permitted to use or register for the Services.

We recommend you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

OUR SERVICES

INTERPRETATION & DEFINITIONS

INTELLECTUAL PROPERTY RIGHTS (INCLUDING PROGRAM IP/NON-COMPETE)

USER REPRESENTATIONS

USER REGISTRATION & ACCOUNT SECURITY

UNIQUE ACCESS; NO SHARING; AAAA REPORTING

PRODUCTS, COURSES & COACHING

PURCHASES, PAYMENT & PAYMENT PLANS

SUBSCRIPTIONS (IF APPLICABLE)

RETURN/REFUNDS POLICY

PROHIBITED ACTIVITIES

USER-GENERATED CONTRIBUTIONS

CONTRIBUTION LICENSE

GUIDELINES FOR REVIEWS

MOBILE APPLICATION LICENSE (IF ANY)

SERVICES MANAGEMENT

PRIVACY POLICY

17-A. EU/UK DATA PROTECTION (GDPR / UK GDPR)

DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE & POLICY

TERM & TERMINATION

MODIFICATIONS & INTERRUPTIONS

GOVERNING LAW

DISPUTE RESOLUTION (INFORMAL; ARBITRATION; VENUE)

CORRECTIONS

DISCLAIMER (“AS IS/AS AVAILABLE”)

LIMITATIONS OF LIABILITY

INDEMNIFICATION

USER DATA

ELECTRONIC COMMUNICATIONS, TRANSACTIONS & SIGNATURES

SMS TEXT MESSAGING (IF OPTED-IN)

CALIFORNIA USERS & RESIDENTS

MISCELLANEOUS

AI TOOLS & DATA PROCESSING DISCLOSURE

CONTACT US

1. OUR SERVICES

Information provided through the Services is not intended for distribution or use in any jurisdiction where such distribution or use would be contrary to law or regulation or would subject us to registration within that jurisdiction. Users accessing from other locations do so on their own initiative and are responsible for local compliance.

Educational Purpose Only. All information on the Site is provided for educational purposes only. Although we support you on your Pre-CAA journey, CAA Loading, LLC is not responsible or liable for any rejections or denials to a Master of Science in Anesthesia program.

2. INTERPRETATION & DEFINITIONS

Interpretation. Capitalized terms have meanings set below and apply whether singular or plural.

Definitions. For purposes of these Legal Terms:

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of voting interests.

Country refers to Texas, United States.

Company refers to CAA Loading, LLC (also “we,” “us,” or “our”).

Device means any device that can access the Services (e.g., computer, phone, tablet).

Service(s) refers to the Site and related offerings.

Terms means these Terms & Conditions, constituting the entire agreement between you and the Company regarding access to the Services.

Third-party Social Media Service means services or content (including data, information, products, or services) provided by third parties that may be displayed, included, or made available by the Services.

Website refers to www.caaloading.com. You means the individual or entity accessing or using the Services.

3. INTELLECTUAL PROPERTY RIGHTS (INCLUDING PROGRAM IP/NON-COMPETE)

Our IP

We own or license all intellectual property in the Services, including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (the “Content”), as well as trademarks, service marks, and logos (the “Marks”). The Content and Marks are protected by U.S. and international laws. The Services, Content, and Marks are provided “as is” for personal, non-commercial use only.

Subject to your compliance with these Legal Terms and Section 11, we grant you a non-exclusive, non-transferable, revocable license to access the Services and to download/print Content you properly access for personal, non-commercial use. No other rights are granted.

Program Materials; Ownership; License; Restrictions

Ownership. All materials, content, and information provided as part of the Acceptance Loading Program™ and other programs—including written materials, video, audio, slides, documents, and any other media (“Course Materials”)—are the exclusive property of CAA Loading, LLC and protected by IP laws.

Limited License. Upon registration and payment, you receive a limited, non-exclusive, non-transferable, revocable license to access and use Course Materials solely for personal, non-commercial purposes. No ownership in Course Materials is transferred.

Restrictions. You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, transmit, share, or exploit Course Materials in any way without prior written consent from CAA Loading, LLC; you may not use Course Materials to create, promote, or operate any course/program competing with the Acceptance Loading Program; and you may not share access with any third party.

Non-Compete Period. You agree not to use any information, insights, or materials obtained from the Program to develop or assist in developing any competing courses or educational program indefinitely from the date of course completion.

Confidentiality. Course Materials include confidential and proprietary information and trade secrets. You agree to maintain confidentiality and not disclose any part to third parties without our prior written consent.

Enforcement & Termination. We may take legal action (including injunctive relief and damages). Violation may result in immediate termination of access without refund and legal action.

4. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have legal capacity and agree to comply with these Legal Terms; (4) you are at least 18 years old; (5) you will not access the Services through automated or non-human means (bot, script, etc.); (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use will comply with applicable laws/regulations. We may suspend or terminate your account for false, inaccurate, or incomplete information.

5. USER REGISTRATION & ACCOUNT SECURITY

You may be required to register. You must keep your password confidential and are responsible for all activity under your account. We may reclaim usernames deemed inappropriate, obscene, or objectionable.

6. UNIQUE ACCESS; NO SHARING; AAAA REPORTING

Your use of the Service and participation in any course or product is unique to you. You are not legally allowed to share your access with any other party. If we determine your access has been shared, your access will be immediately and permanently revoked; if we identify the recipient, their account may also be terminated.

If you make false claims about the status of your certified anesthesiologist assistant school application, or submit fake or fraudulent documentation, you understand it is our professional and ethical duty to report such fraud to the American Academy of Anesthesiologist Assistants (AAAA).

7. PRODUCTS, COURSES & COACHING

We strive to display product/course information accurately, but do not guarantee that features, specifications, details, or availability will be error-free or current. We may discontinue offerings at any time. Prices may change.

Educational Purpose. All information on the Site is for educational purposes only.

8. PURCHASES, PAYMENT & PAYMENT PLANS

You agree to provide current, complete, and accurate purchase and account information and to promptly update payment details. Sales tax may apply. All payments are in U.S. dollars.

Payment Plans. If you choose a payment plan, you are responsible for every installment payment. If you fail to make a required payment, you authorize us to charge the payment method on file for the agreed amount. Failure to pay may result in immediate termination of access.

We may refuse, limit, or cancel orders at our discretion (e.g., multiple orders from the same account, method, or address, or suspected reseller activity).

9. SUBSCRIPTIONS (IF APPLICABLE)

Billing & Renewal. Subscriptions auto-renew until canceled. You authorize recurring charges to your payment method.

Cancellation. Cancel via your account; effective at the end of the current paid term.

Fee Changes. We may change subscription fees in accordance with applicable law and provide required notice.

10. RETURN/REFUNDS POLICY

Violations. If your access is terminated or permanently suspended due to a violation of these Legal Terms, no refund will be issued.

How to Request. All refund requests must be submitted in writing to support@caaloading.com within fourteen (14) days of purchase.

Courses. Refunds are provided within 14 days of purchase if no more than ten percent (10%) of any course is completed. No refunds for any other reason.

Products/Resources (e.g., The Accepted Loading System and Pre-CAA University). Refunds are provided within 14 days of purchase as long as you have not watched more than ten percent (10%) of the content.

Exclusive Remedy. Notwithstanding damages you might incur, the entire liability of the Company and our suppliers under any provision of these Terms—and your exclusive remedy—is limited to the amount actually paid by you through the Service or $100 USD if you haven’t purchased anything through the Service.

Some jurisdictions do not allow certain limitations; where prohibited, those limits will not apply.

11. PROHIBITED ACTIVITIES

You agree not to engage in any prohibited activity, including but not limited to:

creating databases from Service content without permission; deceiving or defrauding users; circumventing security; disparaging or harming us; harassing or abusing others; misusing support; violating laws; unauthorized framing or linking; uploading malware/spam; using automated tools without authorization; removing proprietary notices; impersonation; passive/active data collection mechanisms without disclosure; interfering with the Services; harassing our staff; bypassing access restrictions; reverse engineering Service software (except where permitted by law); using spiders/robots/scrapers or unauthorized scripts; using purchasing agents; collecting emails/usernames for unsolicited messages; competing with us using our Content/Services; advertising goods/services without authorization; selling/transferring your profile.

12. USER-GENERATED CONTRIBUTIONS

The Services may allow you to post or submit content (text, images, audio, video, reviews, comments, etc.). Contributions may be visible to others and may be treated as non-confidential and non-proprietary. You warrant that you own or have rights to your Contributions, they are lawful and non-infringing, and they comply with these Legal Terms.

13. CONTRIBUTION LICENSE

By posting Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide license to use, copy, reproduce, sell, resell, publish, display, perform, distribute, store, translate, reformat, excerpt, create derivative works from, and otherwise exploit your Contributions (including your name, image, and voice) in any media, and to sublicense the foregoing. You waive moral rights to the extent permitted by law. You retain ownership of your Contributions. We may edit, re-categorize, pre-screen, or delete Contributions at any time. We are not obligated to monitor Contributions.

14. GUIDELINES FOR REVIEWS

Reviews must reflect first-hand experience; contain no profanity or discriminatory content; not reference illegal activity; not be false or misleading; and not be posted by competitors to disparage. We may accept, reject, or remove reviews at our discretion.

15. MOBILE APPLICATION LICENSE (IF ANY)

If an app is provided, you receive a revocable, non-exclusive, non-transferable, limited license to install and use it in accordance with these Legal Terms and applicable app store rules. Additional Apple/Google terms apply.

16. SERVICES MANAGEMENT

We may: (1) monitor for violations; (2) take legal action; (3) refuse, restrict, or disable Contributions; (4) remove files/content excessive in size or burdensome; and (5) manage the Services to protect rights/property and proper functioning.

17. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy (available on https://www.caaloading.com). By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States; by continuing to use the Services from other regions, you consent to U.S. processing.

17-A. EU/UK DATA PROTECTION (GDPR / UK GDPR)

Controller: CAA Loading, LLC, 15027 Carsen Bend Dr., Houston, TX 77049, USA. Contact: support@caaloading.com.

Legal Bases: consent; contract performance or steps prior to contract; legitimate interests (e.g., security, service improvement, fraud prevention); legal obligation; vital interests.

Your Rights: access, rectification, erasure, restriction, objection, data portability, and (where applicable) the right not to be subject to decisions based solely on automated processing. If we rely on consent, you may withdraw it at any time without affecting prior processing.

How to Exercise: Email support@caaloading.com with “GDPR Request” in the subject; we will respond within one month (extendable by two months for complex requests).

International Transfers: We are U.S.-based. When transferring EEA/UK personal data to the U.S., we use appropriate safeguards (e.g., Standard Contractual Clauses with supplemental measures).

Complaints: You may lodge a complaint with your local EU DPA or the UK ICO.

Article 27 Representative: If later required, we will appoint and publish contact details in these Terms and our Privacy Policy.

18. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE & POLICY

Notifications. If you believe material on or through the Services infringes your copyright, send a notice with all elements of 17 U.S.C. §512(c)(3) to:

Designated Copyright Agent

CAA Loading, LLC — DMCA

15027 Carsen Bend Dr., Houston, TX 77049

support@caaloading.com

Counter-Notification. If your content was removed due to alleged infringement and you believe this was a mistake or misidentification, send a counter-notification with the elements required by the DMCA to the same contact above. Misrepresentations may expose you to liability.

19. TERM & TERMINATION

These Legal Terms remain in effect while you use the Services. We may deny access, suspend, or terminate your account at any time, with or without notice, for any reason, including breach of these Legal Terms or applicable law.

Immediate Termination (non-exhaustive, carried over):

Sharing access with any other person (Section 6);

Failure to pay under any payment plan (Section 8);

IP violations or misuse of Course Materials (Section 3).

If we terminate or suspend your account, you are prohibited from registering a new account under your name, a fake/borrowed name, or a third party’s name. No refunds are due for terminations caused by violations.

20. MODIFICATIONS & INTERRUPTIONS

We may change, modify, or remove the Services or Content at any time without notice. We do not guarantee the Services will be available at all times and are not liable for downtime or discontinuance.

21. GOVERNING LAW

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law principles.

22. DISPUTE RESOLUTION (INFORMAL; ARBITRATION; VENUE)

Informal Negotiations. Before filing any claim, the parties agree to attempt to resolve disputes informally for 30 days after written notice.

Binding Arbitration. If unresolved, disputes will be resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA) and, where applicable, the AAA Consumer Rules. The arbitration may be conducted in person, by documents, by phone, or online. Unless required otherwise by AAA rules or applicable law, the seat and venue of arbitration shall be Harris County, Texas. The arbitrator shall apply Texas law and issue a written decision. Any award may be entered in any court of competent jurisdiction.

Court Venue (If Applicable). If a dispute proceeds in court (e.g., to compel arbitration, confirm/vacate an award, or where arbitration is unenforceable), venue and exclusive jurisdiction shall be the state and federal courts located in Harris County, Texas. Each party waives defenses of lack of personal jurisdiction and forum non conveniens.

Restrictions. Arbitration shall be individual only—no class actions, consolidated, or representative proceedings.

Time Limit. Any claim related to the Services must be filed within one (1) year after the cause of action accrues.

Exceptions. Claims seeking to enforce or protect IP rights or for injunctive relief are not subject to informal negotiations or arbitration.

23. CORRECTIONS

Information on the Services may contain errors or omissions (including descriptions, pricing, or availability). We reserve the right to correct and update content at any time without prior notice.

24. DISCLAIMER (“AS IS/AS AVAILABLE”)

The Services are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and warranties arising from course of dealing or usage of trade. We do not warrant that the Services will meet your requirements, achieve intended results (including but not limited to passing any exam such as the National Certified Anesthesiologist Assistant Examination), operate without interruption, or be error-free; nor that defects will be corrected; nor that emails or servers are free of harmful components.

Some jurisdictions do not allow certain exclusions; where prohibited, exclusions will not apply to you.

25. LIMITATIONS OF LIABILITY

To the maximum extent permitted by law, we (and our directors, employees, or agents) will not be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages (including lost profit, revenue, data, or goodwill) arising from or related to your use of the Services, even if advised of the possibility. Our total liability for any claim shall not exceed the amount paid by you to us during the six (6) months preceding the claim, or $100 USD if you have not made any payments. Some jurisdictions do not allow certain limitations; where prohibited, those limits will not apply.

For clarity, posts by third parties are for informational and educational purposes only; to the maximum extent permitted by law, such third parties are not liable for indirect or consequential damages.

26. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless (including our affiliates and our/their officers, agents, partners, and employees) from any claims, losses, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising from: (1) your Contributions; (2) your use of the Services; (3) your breach of these Legal Terms; (4) your breach of representations and warranties herein; (5) your violation of third-party rights; or (6) your harmful acts toward users connected via the Services. We may assume exclusive defense and control of any matter; you will cooperate at your expense.

27. USER DATA

We maintain certain data for operations and performance. Although we perform routine backups, you are solely responsible for data you transmit or that relates to your activities. We are not liable for any loss or corruption of such data.

28. ELECTRONIC COMMUNICATIONS, TRANSACTIONS & SIGNATURES

By visiting the Services, emailing us, or completing online forms, you consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy legal requirements for written communication. You consent to electronic signatures and records for transactions initiated or completed via the Services.

29. SMS TEXT MESSAGING (IF OPTED-IN)

Program Description. If you opt into CAA Loading text messages, we may send appointment reminders, account alerts, responses to inquiries, order updates, promotions, and offers.

Opt-Out. Reply “STOP” to discontinue. You may receive a confirmation message.

Message/Data Rates. Standard carrier rates may apply based on your plan.

Support. Email support@caaloading.com for SMS assistance.

30. CALIFORNIA USERS & RESIDENTS

If any complaint with us is not satisfactorily resolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

31. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on or in respect to the Services constitute the entire agreement between you and us. Our failure to exercise or enforce any provision is not a waiver. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all rights and obligations at any time. We are not responsible for delays or failures caused by circumstances beyond our reasonable control. If any provision is unlawful, void, or unenforceable, that provision is deemed severable and does not affect remaining provisions. No joint venture, partnership, employment, or agency relationship is created by your use of the Services. You waive any defenses based on the electronic form of these Legal Terms and lack of signatures.

Translation. If we provide translations, the English version controls in any conflict.

32. AI TOOLS & DATA PROCESSING DISCLOSURE

We may provide features powered by artificial intelligence or machine learning (“AI Tools”) to enhance your experience (e.g., drafting assistance, guidance, personalization). Our AI host platform is MyWorkstAAtion.AI. By using AI Tools within our Services, you consent to the processing of your inputs/outputs and related personal information by us and our service providers for purposes consistent with these Legal Terms and our Privacy Policy.

Scope. Inputs (your prompts, messages, uploads) and outputs (generated content) may be processed to provide and improve AI features, maintain security, and comply with law.

Controls. Do not submit sensitive information unless necessary; you are responsible for the content you provide.

No Professional Advice. AI outputs are for educational assistance and may contain errors; you must review and verify fitness for your use.

Data Handling. See our Privacy Policy for details, including lawful bases, retention, and international transfer safeguards (e.g., Standard Contractual Clauses where required).

Third-Party Terms. You agree not to use AI Tools in ways that violate third-party terms or laws.

33. CONTACT US

CAA Loading, LLC

Mailing Address: 15027 Carsen Bend Dr., Houston, TX 77049

Email: support@caaloading.com

Web: https://www.caaloading.com